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Atena.Insurance Platform
Advanced sales solutions for group life insurance

The main goal of implementing the Atena.IP Offer Platform is to significantly improve the quality of communication between insurance companies and business clients to increase sales and customer satisfaction.

 

Business benefits

Rapid launching of new products

Preparations: broad definition for the product and for the sales process

  Preparations: broad definition for the product and for the sales process

Just enter the product definition in the MS Excel spreadsheet. The import engine will then embed it in our Offer Platform. In addition to tariffs or risk and benefit parameters, the complete product definition may include key rules of the sales process. It also allows you to include support for exceptions, which is important during negotiations. The product can be built with msg.PM, our powerful tool and calculation engine. 

 

Product loading: instant readiness

 Product loading: instant readiness

 

Our Offer Platform loads product definition, which is included in all operations related to offer handling. All of the unique product features, including validation methods and pricescale setting, are available as soon as the definition has been loaded. You need only to specify the basic permissions and the financial level for offer acceptance in the application. From then on, the system will be ready for sales activities. 

 

Sales launch: the new potential

 Sales launch: the new potential

 

The Offer Platform improves communication, which makes it easier for the sales network to act faster and sell more effectively. The insurance company can then monitor sales performance on the fly. An easy-to-use interface automates the application of the validation rules, parameters and tariffs for the offers quoted. Based on the product definition, you can build templates that include any risk sets. These include marketing packages, industry offers or straightforward sets compiled by salespersons for their own purposes.

Simple, expedited workflow for offers and applications 

Continuity of offer workflow process

 Continuity of offer workflow process

 

The system recreates an actual offer path, maintaining continuity even if the offer prepared during direct communication with the client requires additional approvals (e.g., in the case of increased risk). The client and the salesperson do not have to wait for a
decision, as the system organises the process of assigning decision points to be handled by the underwriters or other persons who approve the terms and conditions of insurance offered to business clients. 

 

Automated verification of salespersons' powers of attorney

  Automated verification of salespersons' powers of attorney

At each attempt to prepare an offer for the client, the system immediately verifies the salesperson's permissions. If the limits are exceeded (e.g., for the insurance amount), an offer is sent for approval to an appropriate person. All offer-related activities are recorded, which provides the insurance company with a vast statistical database. 

 

Ongoing monitoring and process optimisation

 Ongoing monitoring and process optimisation

 

The data registered in the system make it easy to track sales performance at any moment.The reporting module allows you to not only generate any number of reports, but also to specify their content. Data may be presented as numerical values or in graphical format, providing advanced capabilities for sales performance analysis. 

 

Flexibility and availability in client relations 

OffePrintable document templatesr presentation in accordance with expectations

 OffePrintable document templatesr presentation in accordance with expectations

 

The system can present offers based on variants or basic and additional packages. With user-friendly interfaces and fast recalculation of premiums, you can work on offers directly in the system, at your computer desk. By including the client in this process, sales effectiveness is increased. 

 

Offer preparation and calculation in minutes

  Offer preparation and calculation in minutes

Offer templates make it easy to instantly adjust to the client's needs. The client can thoroughly compare the offer variants before the decision is made. Any modifications of parameters introduced by the salesperson at the client's request are automatically recalculated. 

 

Printable document templates

 Printable document templates

 

The document management area built into the Offer Platform is an electronic archive supporting your offer process. Any document can be generated, including offers, applications and policies. The solution supports the electronic flow of offers and related documents, which means that documents can be attached at any time. 

Business Scenarios 

The Atena.IP Offer Platform supports the following business scenarios:

  • Customer Experience when contracting group insurance
  • Sales Force Automation

         - automating sales processes

  • Shorter Time to Market in the context of IT and organisational deployment
  • Sales Process Dislocation
  • Continuous Process Improvement

          - ongoing improvements to the sales process and its manageability

Close partnership 

With every single IT project we deliver, we are committed to building close partnerships with our clients. Our team of over 500 staff includes top experts, business analysts and developers. We have the unique ability to look at technology from the point of view of end users to create attractive and intuitive user interfaces. We are always striving to get to the root of insurance business processes and transform them by leveraging the full potential of IT. 

Modern technologies 

To provide versatile functionality, the Offer Platform is based on a formula optimised for both the business and technology architecture.

Extensions and development 

The Atena.IP Offer Platform can be integrated with any solution used by your life insurance company. The platform can be enhanced by implementing additional Atena.Insurance Platform Life modules.

Atena.Insurance Platform
Offer Platform 

  • Reduced Time to Market
  • Automated verification of salespersons' powers of attorney
  • Ongoing process monitoring and improvements
  • Recreating actual sales paths in the life insurance company
  • Streamlined client relations
  • Defining offer workflow processes
  • Customising offer presentations to customer preferences
  • Offers generated and recalculated within minutes

 

 

Functionalities

  • Internal user and role management module
  • Sales network management modules and central registers of people
  • Flexible, Apex-based reporting module
  • Offer copying and versioning engine
  • Two price-setting modes: amount or premium-based
  • E-mail notifications
  • Exporting offers to XLS with quotation formulas and importing modified offers to the system
  • Support for standard and customised exceptions
  • Variant or package-based offers
  • Unlimited number of subgroups in offers
  • Data import and export

Business architecture

  • Can be enhanced with additional Atena.IP Life modules
  • Integration of back-office systems
  • AD and LDAP integrationP

Technical architecture

  • Database: Oracle 11g
  • JBoss application server
  • Server: physical or virtual, matched to the number of users and to data volumes
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